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Payment Method
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Terms of Logistic
We accept Logistic of DHL/EMS/ China Post Air Mai/Sweden Post Air Mail/ China Post Ordinary Small Packet Plus /ePacket
Terms of service
Shipment:
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When you are intersted in an item, please choose a shipping method and pay for the item including the shipping fee. We will send the parcel to you within 7 days, after your payment is completed.
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We do not guarantee delivery time on all international shipments due to differences in customs clearing in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fee, duties, and taxes for importation into your country. These additional fees maybe collected at time of delivery. We will not refund shipping charges if you refused shipments.
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The shipping cost does not include any import taxes, and buyers are responsible for customs duties
Returns:
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We do our best to serve our customers the best that we can.
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We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lose when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
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The buyer will be responsible for the shipping fees to return the item
Sizing or Fit Issues
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Most of our items are hand-made, the finished items maybe vary by approximately 1-3cm in the specified measurements.
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To ensure that your item will still fit you perfectly, our tailors have created all our dresses with additonal fabric in the seams to allow minor size modification to be made easily. If you find the products are not suitable for you and have questions, you can contact us directly
Color Mismatch:
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Differences in color maybe caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item recieved is in wrong color, please contact us to see if a return or refund is possible
Feedback:
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Your satisfaction and positive feedback is very important to us. Please leave positive feed back and 5-Stars is you are satisfied with our items and services
Return Policy
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
Seller Service
On-time Delivery: If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).Retro Toys Game Classic Children 620 Mini Tv Built Port Grey Entertainment Gift Video Av
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